Frequently Asked Questions

Below is a list of our most frequently asked questions. To view an answer, simply click on the relevant question.

Can I smoke in the room?

All rooms are non-smoking and a $500 fine applies to anyone who breaches this rule.

Can we have a late check-out?

It may be possible to offer a late check-out of 12 midday. Please speak to reception to find out if possible. 

Can we have an early check-in?

You most certainly can check-in early if your room is ready before 2:00pm, please call the hotel to find out. 

Do you allow pets at Tall Trees?

No, we do not allow pets on the property. 

Do you have a children's menu?

We most certainly do have a great kids menu that they are guaranteed to love. Items include chicken schnitzel, hot chips, spaghetti on toast, fish, sausages and desserts. 

Do you have a laundry service?

Yes, we do have a laundry service. 

Do you have wheel chair accessible rooms?

Yes, we do have wheel chair friendly rooms which include 3 of our Single Rooms and 1 Family Room. If you would like to book a room with wheelchair accessibility, please call the hotel at the time of booking. 

How far is Tall Trees from Canberra CBD?

Tall Trees is situated approximately 3km's from Canberra CBD.

How large is the property?

The property consists of 79 rooms on 1.5 acres. 

Is breakfast included in the rate?

Breakfast is not included in our standard rate. However, you can purchase a breakfast package when booking which includes a daily continental breakfast buffet. 

Is the Bistro BYO?

No, we sell a range of beer and wine. 

Is the Bistro open for lunch?

Unfortunately we are not open for lunch. 

Is there a minimum stay?

Tall Trees only applies a minimum stay during special events.

What credit cards do you accept?

We accept all types of credit cards including MasterCard, American Express, Visa and Diners. 

What style of food does the Oaktree Bistro specialise in?

We serve 'home style' Australian cooking which includes chicken schnitzel, Portherhouse steak, surf and turf, fish, lamb cutlets and a range of starters and desserts. 

What time does the Bistro open and close?

The Oaktree Bistro opens from Monday to Saturday from 6:00pm and last orders are taken at 8:00pm. 

What time is check-in and check-out?

Check-in is at 2:00pm and check-out is at 10:00am. 

When did Tall Trees open?

Tall Trees was first opened in 1979. 

Ask a Question

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